Forbes Clean And Care Residential Cleaning


209 Franklin Street

Braintree, MA  02184

Telephone:  781-848-0877

Cell:  617-750-8643

FREQUENTLY ASKED Questions



Do you wash dishes or do laundry?

We are happy to do dishes or laundry.  If you wish to pay for these additional services we are happy to do them.  


What should I do to prepare for your cleaning services?

Perform a general pickup before we arrive.  This is the best investment of your cleaning dollar and allows us to focus on what we do the best, cleaning!  It also keeps us from putting your items in the wrong place causing you to search later. 


Will you change the bedsheets?

If you leave a new set of linens out on the bed we will change them.  Otherwise, we will just make the beds.  


Will I need to be home while you are cleaning?

It is not necessary for you to be home while we clean.  You can leave us with a key.  Keys are issued to the cleaners for the day only.  At the end of the day, we lock all keys securely.   Keys are color-coded and numbered.  However, should you wish to be home while we clean you are welcome to do so.  We just ask that you stay out of the area being cleaned.


Are you insured?

Yes, we are fully insured for your peace of mind.   


What if something breaks?
We treat your home with as much care as we treat our own.  In the event of a mishap, our cleaning team will leave you a note and Marybeth will contact you to discuss the incident. 


What do I do with my pets?

As long as your pet is friendly and doesn't get upset with the noise of a vacuum cleaner we are happy to have them untethered.  If your pet has a tendency to be aggressive or dislikes loud noises could we suggest they be placed in an area where we are not working?


​​​​TYPICAL HOME CLEANING SCHEDULE

INCLUDES


Clean Mirrors
Dust Picture Frames
Hand Dust all Horizontal Surfaces
Clean Light Switches
Doors Spot Cleaned and Fingerprints  
    Removed from Woodwork and Door Frames
Empty Trash, Replace Trash Bags
General Straightening

Appliances – Clean Outside

Clean Stove Hood

Clean Inside/Outside of Microwave

Clean Coffee Machine, Toaster Oven, Toaster -             Remove Crumbs
Clean and Disinfect Countertops and Back Splash
Clean/Disinfect/Polish Sinks and Faucets (dishes       removed for cleaning and replaced neatly

    in sink)
Cabinets – Clean Outside

Clean and Disinfect Shower and Tubs
Clean Shower Doors
Clean and Disinfect Toilets
Clean and Disinfect Towel Bars
Clean Inside of Sliding Glass Door
Vacuum Carpet/Rugs
Vacuum Area Rugs
Vacuum/Dust Mop/Damp Mop Hard Floors
Vacuum Upholstered Furniture, Under Sofa Cushions
Clean Lamps, Dust Lampshades
Dust Stair Rails and Bannisters

Wipe Down Outside of Washer/Dryer